OpenNashPrepared for Dan Hirlea

Dan Hirlea / Head of Artificial Intelligence / Homeprotect

We did the homework
on Homeprotect.

Homeprotect already has a serious AI base. We found three queues where OpenNash can add delivery capacity without distracting your AI team from the platform work.

Your posts name Alfred, claims agents, GCP, ADK, MCP, evals, and monitoring
Avantia says its AI platform supports real-time insurance decisions
Homeprotect roles point at claims, GCP data, pricing, compliance, and complaints
Where it comes fromestimate
Claims evidence packs24-40 hrs/mo
Compliance samples18-30 hrs/mo
Data pipeline runbooks18-30 hrs/mo
Three specific painsS.02

Three places we would start.

Pick one workflow. We automate the prep work for 14 days and show whether it can delay a hire, reduce rework, or move people to higher-value queues.

Pain 01 / Claims

Claims handlers need complete evidence packs.

Problem

Public roles describe rapid claims, policy checks, damage assessment, supplier coordination, settlements, and customer records.

Solution

We collect FNOL details, policy context, estimates, messages, and settlement rationale before a handler reviews.

Pain 02 / Assurance

AI assurance needs samples, not slideware.

Problem

Risk and compliance work names FCA, Consumer Duty, testing, dashboards, control gaps, remediation, and AI implications.

Solution

We sample claims, complaints, AI outputs, and sales flows, then draft exception notes and remediation trackers.

Pain 03 / Data ops

GCP pipelines should not become another support queue.

Problem

The data engineering role points at BigQuery, dbt, Airflow, APIs, SFTP, streaming, observability, alerting, and runbooks.

Solution

We monitor source freshness, draft backfill steps, update runbooks, and summarize business impact when data is late.

Dan, give us 30 minutes.

Bring one Homeprotect queue your team would rather stop babysitting. We will make it worth your time with the automation map, hire-pressure math, and a 14-day no-charge start.